At BookMyApple, we are committed to ensuring customer satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.

Eligibility for Returns

• Items must be returned within 7 days of delivery.
• The item must be unused, in its original packaging, and in the same condition that you received it.
• Items that are damaged, missing parts, or not in their original condition may not qualify for a return.
• Some products, including software, gift cards, and downloadable items, are non-returnable.

Process for Returns

1. Contact Us: Reach out to our customer support at support@bookmyapple.com with your order details and reason for the return.
2. Approval: Once your return request is approved, we will provide you with a return shipping address and instructions.
3. Shipping: Customers are responsible for the return shipping costs unless the product was defective or incorrect.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days, and the amount will be credited to your original method of payment.

Exchanges

• Exchanges are only available for defective or damaged items. Contact us at support@bookmyapple.com to initiate an exchange request.

Non-Returnable Items

• Products that are customized or personalized.
• Opened software or digital downloads.
• Products purchased on clearance or promotional sales (unless defective).

Need Help?

For any questions or concerns regarding returns and refunds, please contact us at:
Email: support@bookmyapple.com
Phone: +918976393468